Ekaterina Zemtseva

Global company building end-to-end tech products for Fintech, iGaming, Marketing

• Led a cross-functional engineering team of 13 (5 backend engineers, 3 frontend engineers, 2 Flutter developers, 3 QA) delivering web applications for corporate bank clients and bank operators, plus a mobile app for personal banking clients
• Built the release process from scratch across both web applications (backend and frontend), including User Story preparation for estimation, design lifecycle, and capacity planning
• Turned around delivery performance in one quarter: from 14% to 71% of planned items completed, cutting effort deviation from over 100% to under 20%
• Coordinated release readiness across security (penetration/security testing), stakeholder (permissions and account access), DevOps (environments, CI/CD pipelines), and CRM (email notifications) teams
• Introduced retrospectives, sprint demos, and roadmap reviews; ran weekly reporting on capacity, scope progress, and change management

Generative AI-driven biotech company

• Transitioned release cadence from quarterly to bi-weekly, cutting the release cycle from ~12 weeks to 2 weeks and shipping 25+ product versions on the accelerated schedule
• Built regression/smoke test suites and implemented CI/CD + Terraform, reducing production bugs by ~80%
• Built and led a team of 8 (2 backend, 2 frontend, designer, analyst, QA, DevOps); recruited a BA + 3 engineers
• Took over an established team of 13 with mature workflows and a strong Tech Lead; introduced changes that improved sprint predictability
• Led 3 team reorganizations while maintaining business continuity during active development and rapid prototyping phases
• Facilitated effective communication across global remote teams (China, UAE, Canada), introducing asynchronous communication principles to improve collaboration
• Established end-to-end processes for a small team on a side product, including Jira project setup, communication plan, roadmap, and continuous planning
• Led a company-wide initiative deploying 700 AI agents across 150 participants in 2 months, building durable AI-automation assets for the company; introduced weekly usage monitoring across the agent portfolio
• Administered Jira Software and Service Desk from scratch, standardizing boards, workflows, and automation across the department

Life Science Data management platform for bioinformaticians and biotech companies

• Customer-facing PM/Account Manager; PM on a joint project with JetBrains; Head of PM department (2 direct reports)
• Delivered 3 feature-implementation projects (8, 4, 2 months), on time and on budget
• Managed 5 accounts across Biopharma, Agriscience, and Consumer Goods; all 5 renewed their contracts with consistently high satisfaction scores
• Improved the budget tracking system, cutting report generation and completion time from 1 day to 1 hour while increasing accuracy
• Implemented a company-wide Customer Risk Management system, reducing risk-communication turnaround from 1 week to instant and giving C-level a single source of truth for prioritizing action
• Improved customer support process, cutting SLA breaches from ~50% to under 10%
• Implemented Sales → PM hand-over process, reducing project kick-off time from 2 weeks to 1 week

Full-cycle biotech company (oncology, autoimmune, and other disease treatments)

• Chapter Lead of Business Analysis and Project Management, 23 employees
• Owned 40+ IT services across Legal, QA, R&D, Pharma Development, and Clinical Trials
• Rolled out FlexDatabases CTMS, Salesforce CRM, 1C ERP, and Alfresco EDMS across the IT landscape
• Improved IT service time-to-market by shifting architecture to SOA/MSA, reducing design and implementation time for each service through common, reusable data structures
• Developed 56 IT services for a no-code data management product, reaching almost the entire company as end users
• Implemented Confluence and Jira Software for outsourced product control and standardization
• Delivered PM training to 20–25 participants and led onboarding for a group of 5 newcomers into IT, all of whom went on to continue their careers in IT
• Developed and implemented standards: procedures and guidelines for business analysts and PMs, and requirements for in-house and ready-to-use software (DevOps, Contracts, InfoSec, GxP)